“INFORMATION NOT RELEASABLE TO THE PUBLIC UNLESS AUTHORIZED BY LAW: This information has not been publicly disclosed and may be privileged and confidential. It is for internal government use only and must not be disseminated, distributed, or copied to persons not authorized to receive the information. Unauthorized disclosure may result in prosecution to the full extent of the law.”
That is the warning at the bottom of every page of the 217-page confidential Obamacare Navigator training manual sitting online for anyone to come across –and as Watchdog.org reports, that’s exactly what someone did.
Tammy Duffy, a radiation health physicist from New Jersey, was talking with Obamacare Navigators one day and asked a question regarding people who are self-employed, in which they could not provide an answer. She then asked for a copy of the manual, which they would not give her since it’s not meant to be available to the public.
“I asked the nice ladies for a copy and they said I could not have it because it was a government document not for the public. So I thought maybe there is an outline or shorter version that is for the public. I went to Google and typed in ‘healthcare insurance marketplace Navigator SOP,” Duffy said.
Sure enough, a Google search of “Healthcare insurance marketplace Navigator SOP” yields a link back to the “Health Insurance Marketplace Navigator Standard Operating Procedures Manual.” The manual is labeled as “restricted distribution” by the Department of Health and Human Services (HHS) and threatens prosecution to anyone authorized to view it who ultimately disseminates it to unauthorized people — and it’s online for everyone to see.
And here it is - The Obamacare Navigator Training Manual: Health Insurance Marketplace Navigator Standard Operating Procedures Manual